Understanding and Retaining Information
How much do you think you actually retain after class or training session? Most people are surprised to learn that students retain only a fraction of what teachers/trainers/coaches delivery them during a class time or training session. The formula goes something like this:
Communication is comprised of:
* 50% of what we hear
* 25% of what we have listened to
* 12% of what we have understood
* 6% of what we believe
* 3% of what we remember
Why are Communication Skills Important?
Communication skills is important so that you are sure what you are supposed to be doing when you are supposed to be doing it. It minimizes confusion.